Problem to insert an external link in a drop-down menu: crash

[jolijojo]

Hello, I would like to assign an external link in the "The Forum" folder.
Creation of a Hyperlink (URL)
The application systematically crashes.
https://albums.dnepr-ural.fr/menu.html

[Pablo]

To be able to help you, I need a DEMO project so I can see all your settings.

Note: I do not need the complete project because that will only take more time to figure out what you have done.
Basically, I just need a small project with one page and object(s) that are relevant to your question.

Please see this FAQ for further details:
viewtopic.php?f=10&t=82134

[jolijojo]

https://albums.dnepr-ural.fr/crash/cras ... al_url.jpg
https://albums.dnepr-ural.fr/crash/albu ... aleSAV.wbs
Thank you.

[Pablo]

Thanks for the project file.
However, I was not able to reproduce this behavior based on your description.

Can you please describe in words what I need to do to get this 'crash'?
Are you using the latest update of the software?
Also, it also looks like you are using the French language module? Are you using the latest version of that file too?

[jolijojo]

Bonjour, j'utilise la dernière version 17.1.0 ainsi que le pack Français à jour aussi.
La photo crash_external_url.jpg explique :
Aller dans menu.html (vue 1 sur le dessin)
Aller sur le titre "Le Forum" (menu déroulant à droite) pour y ajouter un item (vue 2 sur le dessin)
Puis éditer pour créer un lien externe (vue 3 sur le dessin)
Résultat l'application plante.

Hello, I am using the latest version 17.1.0 as well as the updated French pack as well.
The photo crash_external_url.jpg explains:
Go to menu.html (view 1 on the drawing)
Go to the title "The Forum" (drop-down menu on the right) to add an item (view 2 on the drawing)
Then edit to create an external link (view 3 on the drawing)
Result the application crashes.

Je pense qu'avec un exemple en video ce sera mieux :
https://albums.dnepr-ural.fr/crash/video

[Pablo]

I'm sorry, but I cannot reproduce this behavior on any of my computers. It works for me in your project.
Maybe your firewall or virusscanner is causing the issue? For example, maybe it is related to the used URL?
Or maybe the French language module is corrupt?

[jolijojo]

Par exemple, peut-être est-ce lié à l'URL utilisée

A la lecture de votre message j'ai fait des essais sur l'adresse de destination de la nouvelle fenêtre : https://forum.dnepr-ural.fr/app.php/portal
C'est bien l'écriture de l'URL qui bloque.
En fait je lance l'application wysiwyg sur mon sous domaine : albums.dnepr-ural.fr
Et à partir de la je demande l'ouverture d'une fenêtre pour lancer le forum sous domaine : forum.dnepr-ural.fr
Le conflit vient de là.
Un lien externe peut fonctionner mais pas de sous domaine à sous domaine.
Qu'en pensez-vous ?

After reading your message, I made tests on the destination address of the new window: https://forum.dnepr-ural.fr/app.php/portal
It is the writing of the URL that is blocking.
In fact, I run the wysiwyg application on my subdomain: albums.dnepr-ural.fr
And from there I ask to open a window to launch the forum under domain: forum.dnepr-ural.fr
The conflict comes from there.
An external link can work but not from subdomain to subdomain.
What do you think ?

[Pablo]

In that case, I think that either your firewall or virus-scanner is blocking the URL.
The software itself does not care about what the URL is, it just stores it as a standard string.

[jolijojo]

Je viens de tester en désactivant tous les contrôles, même résultat.
Avez-vous fait des essais de mon projet avec le lien externe comme sur image : https://forum.dnepr-ural.fr/app.php/portal ou un lien externe différent ?

Sorry I forgot the translation

I just tested by disabling all controls, same result.
Have you tested my project with the external link as in the picture: [url] https://forum.dnepr-ural.fr/app.php/portal [/ url] or a different external link?

For info the reverse link works well: from furum to the wysiwyg application.

[Pablo]

Have you tested my project with the external link as in the picture: [url] https://forum.dnepr-ural.fr/app.php/portal [/ url] or a different external link?

Yes, this works for me.

The software itself does not care about what the URL is, it just stores it as a standard string.

[jolijojo]

D'accord Pablo. J'essaie de trouver pourquoi.
Quand j'édite l'Hyperlien en indiquant l'adresse suivante : forum.dnepr-ural.fr le logiciel le valide bien.
Par contre au lancement de mon application : Erreur interne 500 avec le résultat suivant dans l'URL du navigateur : http://www.albums.dnepr-ural.fr/forum.dnepr-ural.fr

All right Pablo. I'm trying to find out why.
When I edit the Hyperlink by indicating the following address: forum.dnepr-ural.fr the software validates it.
On the other hand when launching my application: Internal error 500 with the following result in the URL of the browser:
http://www.albums.dnepr-ural.fr/forum.dnepr-ural.fr

J'ai trouvé la solution avec comme lien externe : http://forum.dnepr-ural.fr pas avec https
Peut-être que cela servira à d'autres.

I found the solution with the external link: http://forum.dnepr-ural.fr not with https
Maybe it will be of use to others.

Merci Pablo

[Pablo]

I do not think the crash has anything to do with the URL.
The software does not care about which URLs you use. For the software, it is just a text string.

A valid URL should always start with http:// or https://, otherwise it's considered a relative path (by the browser)

[alan_sh]

Just as a thought:

I had a crash with WWB when I removed another piece of s/w and it took out some of the VC redistributable DLLs. Have you uninstalled anything?

Alan

[jolijojo]

Non je n'ai rien supprimé, maintenant cela fonctionne, dans mon cas, avec uniquement http et non https.

No I haven't deleted anything, now it works, in my case, with only http and not https.