Serial number/ 17.x activation

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SAWD1507
 
 
Posts: 4
Joined: Wed Sep 07, 2022 3:08 pm

Serial number/ 17.x activation

Post by SAWD1507 »

I originally purchased WB some time ago and had a valid email address for activation. I no longer have access to that email address as the domain is no longer used.

I have now had to reinstall software on a new computer but cannot activate WB 17.x
I can supply a new email address as well as a serial number of a previous version which is obviously invalid.

Can you assist in this without me purchasing yet another copy of the software?

Thanks
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BaconFries
 
 
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Joined: Thu Aug 16, 2007 7:32 pm

Re: Serial number/ 17.x activation

Post by BaconFries »

What version did you previously purchase? Note to be able to activate version 17 you must have purchased a licence for it as no other licence is usable.
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Pablo
 
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Location: Europe
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Re: Serial number/ 17.x activation

Post by Pablo »

You will use the email address that was used to purchase the license, because the serial number is associated with that email address.
It does not need to be a valid/working email address.

If you need further assistance then please contact orders@pablosoftwaresolutions.com
SAWD1507
 
 
Posts: 4
Joined: Wed Sep 07, 2022 3:08 pm

Re: Serial number/ 17.x activation

Post by SAWD1507 »

I have the serial numbers from v 10.x to 12.x on an old email, but for versions past those the activations were sent to the email that I no longer have access to...I purchased all versions up to 17.x but as indicated, the email used to purchase it is no longer available as the domain no longer exits.
SAWD1507
 
 
Posts: 4
Joined: Wed Sep 07, 2022 3:08 pm

Re: Serial number/ 17.x activation

Post by SAWD1507 »

Thank you Pablo, I think it best I contact the above address mentioned.
SAWD1507
 
 
Posts: 4
Joined: Wed Sep 07, 2022 3:08 pm

Re: Serial number/ 17.x activation

Post by SAWD1507 »

Thank you Pablo, the problem has now been resolved with your email.
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