Paypal

[colin1661music]

Hi I wondered if anyone has experienced this problem.

I have put a paypal button on this site https://www.soulparty.co.uk/ but a lot of people are saying it prompts them to create a new paypal account when they already have an account.

I've used paypal buttons before and although we've had a few complainants that the button doesn't work, this site has had a large number of people complaining.

[wwonderfull]

The button is usually a link so WYSIWYG Web Builder has no control over how Paypal redirects them to create a Paypal account although they have one. Did you try Paypal sandbox to test it yourself?

[Pablo]

First note that the 'PayPal button' is standard PayPal functionality. The logic is implemented on the PayPal website. So, only PayPal can change how it works.

But, I have tested PayPal button on your website in multiple browsers and it seems to work correct.
Did you try it yourself?
What do you see?

[colin1661music]

Thanks Pablo,

Yes I've tested it on PC, Apple and Android and it always works for me, but the client is getting a lot of complaints, I've suggested he contacts paypal. I can set up a free ecwid shop for him in the future.

Colin