Links

[davehappen]

I have a web that works well on the computer and tablet (ipad), but when on mobile the links just take you to the top of the page.
Not sure what I have changed if I have,
Any help please
thailandrbl.org.ok

Dave

[Pablo]

Which specific links on this page are you referring to?
What are the exact steps to reproduce this behavior?

[davehappen]

Every page (master Page)
Join the British Legion https://selfservice.britishlegion.org.u ... er/details
Renew your membership. https://selfservice.britishlegion.org.uk/security/login
seems not to work on mobile phone

[BaconFries]

The two urls/links/pages provided are not made with WB18 so how is this related to the use of "Master Pages"?

[wwonderfull]

@BaconFries is absolutely right. The 2 links given are not the websites made from wwb. The only one made with wb is thailandrbl.org.ok which was mentioned 1st in the thread. I tested the menu works but sometimes it is taking to the top sections slightly. Even at the bottom there is a huge space. I think it may be a case of irresponsive web designing.

[Pablo]

The links (at the bottom of the https://thailandrbl.org.uk/ pahe) work for me on my iPhone.

Can you please describe the exact steps how to make it not work?

[davehappen]

I have no problems opening the links but have had feedback saying that the 2 links just go to the top of the page. The links are on the master page, so they appear on every page, I have included the master page in WB format.

https://1drv.ms/u/s!Ar_qzWsihagxk_xIVah ... g?e=g7ezb0

[Pablo]

Can you please describe the exact steps how to make it not work?

[davehappen]

No I can't, A user said it was just taking him to the top of the page, I have no problem with the links, I think if you can't find anything wrong it must be their system.

[Pablo]

Did you ask the user to clear his browser cache?

[davehappen]

Yes, Ive just checked my messages and he hasn't got back to me, so I take it that the problem has gone, no one else has complained so time to pot it to bed.
many thanks for checking