*** SOLVED *** Crash when I publish a page ( version 19)

All WYSIWYG Web Builder support issues that are not covered in the forums below.
Forum rules
IMPORTANT NOTE!!

DO YOU HAVE A QUESTION OR PROBLEM AND WANT QUICK HELP?
THEN PLEASE SHARE A "DEMO" PROJECT.



PLEASE READ THE FORUM RULES BEFORE YOU POST:
http://www.wysiwygwebbuilder.com/forum/viewtopic.php?f=12&t=1901

MUST READ:
http://www.wysiwygwebbuilder.com/getting_started.html
WYSIWYG Web Builder FAQ
Post Reply
Nicolajazz
 
 
Posts: 21
Joined: Sat May 19, 2018 8:25 am

*** SOLVED *** Crash when I publish a page ( version 19)

Post by Nicolajazz »

Hi Pablo,
I installed version 19 but I'm having crash problems when I publish the page.
Page created with version 18 works perfectly, with version 19 if I publish only the html code everything is fine, if I try to publish all the files on the page the program crashes.
The error report gives me the result you see,
I only use Arial and Tahoma fonts on the page but the program says that there are different types of fonts on the same text.

Image
User avatar
Pablo
 
Posts: 22472
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
Contact:

Re: Crash when I publish a page ( version 19)

Post by Pablo »

First make sure that you have the latest build (11/24/2023), because some issues have already been fixed.

If that does not help then please share a DEMO project (.wbs file).

For further details about how to share a project file, please see this FAQ:
viewtopic.php?f=10&t=82134

Can you also check error reports in WB18, because I doubt that WB19 will make up font errors by itself.
Nicolajazz
 
 
Posts: 21
Joined: Sat May 19, 2018 8:25 am

Re: Crash when I publish a page ( version 19)

Post by Nicolajazz »

I installed now latest build (11/24/2023)
I'm now able to publish all files without crash, the error report is still present but that's okay.

Thank you
User avatar
Pablo
 
Posts: 22472
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
Contact:

Re: Crash when I publish a page ( version 19)

Post by Pablo »

If the errors in the Error Report are text objects, then usually you can easily fix this by selecting all text and apply the same font.
Or try to use Global Replace to change the font.

If you need help with the error reports then please share the project so I can take a look.
Post Reply