I'm having a stroke!

All WYSIWYG Web Builder support issues that are not covered in the forums below.
Forum rules
IMPORTANT NOTE!!

DO YOU HAVE A QUESTION OR PROBLEM AND WANT QUICK HELP?
THEN PLEASE SHARE A "DEMO" PROJECT.



PLEASE READ THE FORUM RULES BEFORE YOU POST:
http://www.wysiwygwebbuilder.com/forum/viewtopic.php?f=12&t=1901

MUST READ:
http://www.wysiwygwebbuilder.com/getting_started.html
WYSIWYG Web Builder FAQ
Post Reply
bgearry
 
 
Posts: 39
Joined: Mon Jan 13, 2014 2:16 am

I'm having a stroke!

Post by bgearry »

Just installed 19.1.2 Opened up my index page and all images are missing. I was using it yesterday before installing new version and it was fine. I have not "published" yet so if I can delete 19.1.2 and use older version, may save this.....First of all, why does this happen and second , how can I revert back to older version? HELP, Bryan
User avatar
BaconFries
 
 
Posts: 5648
Joined: Thu Aug 16, 2007 7:32 pm

Re: I'm having a stroke!

Post by BaconFries »

Is it possible that you may have changed the location of the image(s)?
You can view the location of the image(s) in Tools -> Asset Manager.
Note: If you have opened and saved your project with v19.1.2 then it is not possible to open again in earlier versions of the software such as v19.1.1
bgearry
 
 
Posts: 39
Joined: Mon Jan 13, 2014 2:16 am

Re: I'm having a stroke!

Post by bgearry »

I did not save in new version. I will look under tools and see if I can find the locations. I have never had this happen when installintg newer versions. It has always worked seemlesly. thanks, bryan
User avatar
Pablo
 
Posts: 22489
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
Contact:

Re: I'm having a stroke!

Post by Pablo »

I doubt that this is directly related to the update.
But it is possible that your firewall or virus scanner is blocking access the images folder.
To solve this, add webbuilder.exe the the exception list.
bgearry
 
 
Posts: 39
Joined: Mon Jan 13, 2014 2:16 am

Re: I'm having a stroke!

Post by bgearry »

Thanks for the quick response. I'm not sure what has happened, but it with me cussing and swearing at computer.....I have most of it back....thank you, bryan
Post Reply