SOLVED - Icons not showing correctly in libraries

[Bluesman]

Hi guys. Was a time since I used some icons (icon fonts), so I was surprised when I noticed in some fonts almost all icons were missing and in some other a part of them?? I have checked around in the forum for posts but didn't find answer to my problem.
When checking in "WYSIWYG Web Builder/system/iconlibraries/" and open the different icon fonts they are fully populated as before, so I get confused why they don't show up?
I hope someone has a solution to this mystery?

[Pablo]

Are you referring to the built-in icons?
Can you please be more specific?

[Bluesman]

Are you referring to the built-in icons?
Can you please be more specific?

Hi Pablo... tnx for your time. Yes regarding Font Awesome and so on. I have installed some extra icons to. I wonder if it can have something to do with the upgrade to WWB 19? When I installed I copied the "iconlibraries" folder from the old WWB 18 and replaced the new in WWB 19.

Update: Did the same with my new laptop and the same problem in this to.
Update 2: Checked version 18 and it works correctly with the same "iconlibraries".

[Pablo]

Are you sure the files are in the right folder?

[Bluesman]

Are you sure the files are in the right folder?

Doesn't ver 18 and 19 use the same system folder?

[Pablo]

That depends on how you have configured it.
Tools -> Options -> Files & Folders

[Bluesman]

That depends on how you have configured it.
Tools -> Options -> Files & Folders

I have it as it was when installed:


Exactly same setup in WWB 18

[Pablo]

Maybe your firewall or virusscanner or anti-ransomware protection blocks the folder for WB19?

[Bluesman]

Maybe your firewall or virusscanner or anti-ransomware protection blocks the folder for WB19?

So it can be open for WB 18 but not for 19? Even it's the same folder?

[Pablo]

Yes, it's possible it is blocked for WB19 and not for WB18.

Note: no one else has reported any issues with this. So, this is most likely a configuration related issue.

Did it ever work for WB19?
Are you sure the configuration is the same as WB18?

[Bluesman]

Yes, it's possible it is blocked for WB19 and not for WB18.

Note: no one else has reported any issues with this. So, this is most likely a configuration related issue.

Did it ever work for WB19?
Are you sure the configuration is the same as WB18?

Actually, I don't know if it ever worked for 19, but I have had no problem with icons that I have used in different sites. I use Windows inbuilt virus and secure settings. How do I check this issue? Have no clue...

[Pablo]

Try to add webbuilder.exe to the exceptions list.

[Bluesman]

Try to add webbuilder.exe to the exceptions list.

Hi Pablo, tnx for your advice. I added webbuilder.exe to the exceptions list, but didn't fix the issue. I restarted the computer. One reflection I got now when checking around in the folders is that many of the "Clip Art" that I installed also appear in the Icon list? I have not installed them there.
Which Icons are installed by default? Maybe if I erase the others from the "iconlibraries" folder??

Update: I will make a new installation in one unit and install without copying anything from the earlier version. Will use that as a guideline for original installation. Will be back here with the result.

[Bluesman]

Try to add webbuilder.exe to the exceptions list.

Question:
When making a new full installation I get 2 Icon fonts preinstalled; Font Awesome and Material Icons. When checking the iconlibraries folder only Material Icons is there? And only contains 3 fontfiles, in my other unit I have 7 files and some up to 15.
No Clip Art is preinstalled.
Is this correct

[Pablo]

When making a new full installation I get 2 Icon fonts preinstalled; Font Awesome and Material Icons.

Correct

FontAwesome is installed in the program file folder, because is required by the software. So, it cannot be removed or modified.

The current version of Material Icons has fewer files than older versions.

No Clip Art is preinstalled.

Correct

[Bluesman]

When making a new full installation I get 2 Icon fonts preinstalled; Font Awesome and Material Icons.

Correct

FontAwesome is installed in the program file folder, because is required by the software. So, it cannot be removed or modified.

The current version of Material Icons has fewer files than older versions.

No Clip Art is preinstalled.

Correct

Sorry to disturb again, just wondering... Can see the free Icon Fonts for download still contains all the fontfiles, so they are not updated? Can You erase all files except ttf woff woff2?

[Pablo]

Yes, you can remove other files (eot and svg).

[Bluesman]

When making a new full installation I get 2 Icon fonts preinstalled; Font Awesome and Material Icons.

Correct

FontAwesome is installed in the program file folder, because is required by the software. So, it cannot be removed or modified.

The current version of Material Icons has fewer files than older versions.

No Clip Art is preinstalled.

Correct

All is well now. I think I had got some corrupted files in combination that some of the icon fonts showed up a little different in the preview windows that made me confused I cleaned up the libraries from start and now it works ok.
Thanks for your clarifications Pablo.

[Pablo]

Great!