Form using GoDaddy

Issues related to forms.
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crispy68
 
 
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Form using GoDaddy

Post by crispy68 »

Ok, I am getting a headache with GoDaddy and it's driving me nuts.

Is there anyone here on the forum who has a very simple form set up that works on a GoDaddy server. I've entered info like I have many times for other servers but for some reason I cant get it to work with GoDaddy. The customer was set using php 5.3 and I updated it to 8.3. The error I'm currently getting is "SMTP Error: Could not connect to SMTP Host". I'm using php mailer and have entered info into the place for this but still not connecting. I don't know for sure if something is not correct on the server side or if I have incorrect information in the form itself even though I've matched it with other projects on different hosts that works.

Feel free to reach out to me directly at ron@wizbangwebdesign.com.
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BaconFries
 
 
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Re: Form using GoDaddy

Post by BaconFries »

Hi Ron not saying you have overlooked anything perhaps it may be related to the clients account previously using php 5.3 and it didn't support php mailer when first bought..See the following
viewtopic.php?f=10&t=57559
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crispy68
 
 
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Re: Form using GoDaddy

Post by crispy68 »

Hey Bacon,

So me updating it to 8.3, would that not enable it now? Or is there something else I need to do to enable it?
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crispy68
 
 
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Re: Form using GoDaddy

Post by crispy68 »

It seems setting it to PhpMailer - Mail works but not PhpMailer - SMTP although it's a bit slow in submitting.
lummis
 
 
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Re: Form using GoDaddy

Post by lummis »

Does the help article at https://www.godaddy.com/en-uk/help/send ... server-953 throw any light on it.If you look at Note 1 under the cPanel settings it states
If you use a PHP script and the mail() function, you do not need to specify a relay server.
That seems to indicate that SMTP is not needed.

Brian
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KingSparta
 
 
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Re: Form using GoDaddy

Post by KingSparta »

I never could get php mail to work on Godaddy; it kept flagging my email as spam.

I fixed it by getting another provider.
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BaconFries
 
 
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Re: Form using GoDaddy

Post by BaconFries »

GoDaddy are a law to there own in the hosting world. If using the likes of external SMTP they block it on their shared hosting server plans. This forces users into either using their recommended php's mail() function or in house SMTP which I understand is one of the reasons emails end up in spam more frequently as it is a pain to use and 99.9% always blame the form and code as the reason and not them.
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Pablo
 
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Re: Form using GoDaddy

Post by Pablo »

The error
"SMTP Error: Could not connect to SMTP Host".
seem to indicate the specified SMTP server is invalid. Are you using the SMTP of the GoDaddy web server?
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crispy68
 
 
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Re: Form using GoDaddy

Post by crispy68 »

@Pablo,

I believe so. Each email with GoDaddy has its own username, password and incoming/outgoing server. I believe the incoming and outgoing server is the same for each email I have set up. I assume the outgoing server information is what needs to be put in there. However, what I was unclear about is which email do I use? In any case, it didnt seem to matter as I was getting that error and it had nothing to do with wrong login/pw.

Switching to just PHPMail seemed to work but it is a bit slow in submitting the form. Not sure why since the form is very simple and short but it does work.
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Pablo
 
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Re: Form using GoDaddy

Post by Pablo »

I have found this on the php mailer website:
https://github.com/PHPMailer/PHPMailer/ ... ng#godaddy

Note that this is not specific to WWB.
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