I do not have [online examples] and [online templates] displayed in the "Select templates" window

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VictorKrs
 
 
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Joined: Sun May 17, 2020 8:08 pm

I do not have [online examples] and [online templates] displayed in the "Select templates" window

Post by VictorKrs »

Hello, Pablo!
I do not have [online examples] and [online templates] displayed in the "Select templates" window ("New website from Template" menu). The first time this window was opened, a log file window appeared. I closed it and then, on subsequent attempts, nothing is displayed in the window. I understand that the antivirus is blocking it. How can I solve this problem? I would have sent you the log file, but I can't find it.
Question:
What should I tell the antivirus to allow access to [online examples] and [online templates]? There is no such problem on the work computer and everything works fine (but only Defender works on it from antiviruses).
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Pablo
 
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Re: I do not have [online examples] and [online templates] displayed in the "Select templates" window

Post by Pablo »

I think your firewall is blocking the connection.
Please add webbuilder.exe to the exception list. The connection is standard https (port 443).
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