Contact Form Not Working

[canderson]

I recently changed some of the fields on a contact form on my site and published it. Since then, it has stopped working. I didn't change anything in the settings, so I'm unsure what caused the issue. I've since changed it back to what it was originally, and it still doesn't work. Now, whenever I hit submit, the screen turns white and doesn't take me to either the success or error page. I contacted the site's host, thinking it may have been an issue on their end, and they suggested it was a script issue. I'll put what they said below.

"Thank you for your patience. I did check on the error logs, it seems like an issue with the script, the error says that,
20250623T172726: outdoorplaques.com/contact-metal-outdoor-plaques.php
PHP Warning: file_get_contents(): Unable to find the wrapper "smartlink" - did you forget to enable it when you configured PHP? in /hermes/bosnacweb04/bosnacweb04aa/b2341/ipw.iconeico/public_html/outdoorplaques/contact-metal-outdoor-plaques.php on line 33
PHP Warning: file_get_contents(smartlink://page00002): failed to open stream: No such file or directory in /hermes/bosnacweb04/bosnacweb04aa/b2341/ipw.iconeico/public_html/outdoorplaques/contact-metal-outdoor-plaques.php on line 33
I'm afraid you will need to update the script based on the error logs generated."

If I can get help with a fix for this, that would be great.

Project File: https://customsignsmn.com/

[Pablo]

The link to the project file does not work.

The error seems to indicate that you have made a mistake in the configuration of the form. One of the settings is referring to a file or page that does not exists.
It may be the success or error page.

Please verify all the settings and make sure they are correct.

[canderson]

I just fixed the project file; it should be working now. I didn't change anything in the settings when the error started occurring but I'll look again and see if anything seems off.

[Pablo]

To be able to help you, I need a DEMO project (.wbs file) so I can see all your settings.
Also, please include a description how to reproduce this problem.

Note that I cannot see what you have done based on the published page (HTML), because the software has thousands of options and millions of possible combinations.
So, there is no way to know which options you have used by looking at the HTML only.

For further details about how to share a project file, please see this FAQ:
viewtopic.php?f=10&t=82134

[canderson]

Ok, now you can download the project file at the link I previously provided. Sorry for the confusion. To reproduce the problem, all I do is fill out the form and hit the submit button. Then the screen turns white, and the email doesn't go through, instead of sending me to the success page like it should.

[Pablo]

The error is caused by the missing error page in the Captcha settings.
Please open the properties of the Captcha and select a valid error page.

And the error page should not contain a form.

Also, I recommended to add ' ##error##' to the error page, so you can see why the form fails.

Related FAQ:
viewtopic.php?t=32967