Overall Description
This is a WhatsApp Chat Extension designed specifically for use with the WYSIWYG Web Builder software. It allows website owners to easily add a fully functional, interactive WhatsApp chat widget to their sites. The extension facilitates direct communication between website visitors and business agents via WhatsApp, enhancing customer support, lead generation, and user engagement. It is marketed in both a Free Version and a more feature-rich Pro Version.
Core Features
- Plug & Play Setup: Simple integration with any website built using WYSIWYG Web Builder. It's lightweight and designed for easy implementationt
- Widget Positioning: The chat button and box can be positioned on either the left or right side of the screen.
- Customizable: Offers customization options, including the ability to set custom pre-filled messages to speed up customer interactions.
- Responsive Behavior: The extension intelligently detects the user's device and opens the correct WhatsApp application—web.whatsapp.com for desktop or api.whatsapp.com for mobile devices.
- Multi-Agent Support: Add an unlimited number of agents to the chat list, allowing customers to choose whom to contact.
- Custom Avatars: Display professional profile pictures for team members with circular cropping.
- Availability Status: Automatically checks and displays each agent's online/offline status based on their pre-configured working hours, days, and timezone.
- Consent Tracking: Includes functionality to record and manage user acceptance of terms, conditions, and privacy policy before initiating a chat, aiding in compliance.
- Customizable UI Elements
2. Status Indicator: Shows a status message like "Online."
3. Welcome Messages: Supports multiple, customizable welcome messages (e.g., "Welcome to our website!
", "How can I help you?")4. Default Message: A pre-written message that the user can send immediately (e.g., "Hello, I want to get information about the products.").
5. Phone Number Integration: The widget is configured with a specific phone number for each agent
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