*** SOLVED *** Web builder 20 crashing.

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Paul Frankhuijzen
 
 
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Joined: Wed Dec 17, 2025 5:00 pm

*** SOLVED *** Web builder 20 crashing.

Post by Paul Frankhuijzen »

WYSIWYG Web Builder 20 for Windows 11, 64bit software keeps crashing.
Everytime I open the program after a few minutes it crashes.
I have to close the program with Task Manager.
I have already reinstalled web builder once.

Hopefully someone has a solution for this problem
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Pablo
 
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Re: Web builder 20 crashing.

Post by Pablo »

There are no known issues with crashes. So, to be able to help you I need more specific information.
What are the exact step to reproduce this behavior?

Also, did it previously work? If yes, what exactly did you change?

Note that the software has thousands of options and millions of possible combinations so please try to be as specific as possible.
See also the forum rules.
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AliGW
 
 
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Re: *** NEED MORE INFO *** Web builder 20 crashing.

Post by AliGW »

Everytime I open the program after a few minutes it crashes.
I have to close the program with Task Manager.
This seems contradictory to me. Is the software crashing (disappearing) or freezing?
Ali
Retired, but still loving to learn & very busy.
https://alisongwright.me.uk
Novice with WWB, but was an avid user of Serif WebPlus before.
Fairly expert at Microsoft Excel (but not VBA).
Paul Frankhuijzen
 
 
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Re: *** NEED MORE INFO *** Web builder 20 crashing.

Post by Paul Frankhuijzen »

Paul Frankhuijzen wrote: Wed Dec 17, 2025 5:14 pm WYSIWYG Web Builder 20 for Windows 11, 64bit software keeps crashing.
Everytime I open the program after a few minutes it crashes.
I have to close the program with Task Manager.
I have already reinstalled web builder once.

Hopefully someone has a solution for this problem
After performing a Windows 11 Pro system restore, Web Builder 20 works fine again.
However, it remains strange that it keeps crashing when I update windows. .
Paul Frankhuijzen
 
 
Posts: 3
Joined: Wed Dec 17, 2025 5:00 pm

Re: *** NEED MORE INFO *** Web builder 20 crashing.

Post by Paul Frankhuijzen »

AliGW wrote: Thu Dec 18, 2025 6:54 am
Everytime I open the program after a few minutes it crashes.
I have to close the program with Task Manager.
This seems contradictory to me. Is the software crashing (disappearing) or freezing?

It was Freezing.

But after performing a Windows 11 Pro system restore, Web Builder 20 works fine again.
:wink:
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Pablo
 
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Re: *** NEED MORE INFO *** Web builder 20 crashing.

Post by Pablo »

Thanks for clearing that up.

Note that the software relies on standard system functionality such as Direct2D, RichEdit/RichText, and other native Windows components. As a result, its behavior, stability, and performance may vary depending on the operating system version, system configuration, installed updates, and graphics driver environment.
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