Icons not appearing on published website

[matthew.l.jones]

I am new to all of this. I have a problem with icons. I've put icons in a couple different places on my website. On the preview, they look great, however, when I publish the website using FTP there's a small X with a square around it on the live website instead of the icon. I have no idea what I'm doing wrong.

[crispy68]

You are probably missing files on the server. Make sure to upload all files.

[Pablo]

This usually indicated that the font files are missing on the server.
Maybe there were errors in the publish log?

[matthew.l.jones]

Hello, I appreciate the input. Do you have any idea what the log file would be called? So I use Filezilla. So after I hit publish, everything shows up on the left side. Then you move all of that to the right side and it updates everything. The only thing that I've noticed it's different is that sometimes I have to specifically take images from the left side and put them in the image folder on the right side. Besides that everything else is working. Does anyone have any idea what the icon file is called?

[bkjohns]

In your case I think it would be helpful for you to set up publishing from within WWB to go directly to your web host, that way WWB will publish all files to the correct folders. There are times when you may find it easier to use FZ (I do as well) but generally having WWB take care of it for you is easier.

[Pablo]

Do you have a link to your website so we can see what is missing?

[matthew.l.jones]

https://www.annmatthews.com/
up at the very top where it says book free appointment, in the black border there should be a white calendar icon. But as you can see, there's just an outline of a square. Do you know of any way to put a screenshot on this forum? Let me know if you can see it.

[Pablo]

It looks like the icon font files are missing:
fa-brands-400.woff2
fa-regular-400.woff2
fa-solid-900.woff2

Make sure you upload all files.

There are also some issues with invalid filenames.
See this FAQ for more details:
https://www.wysiwygwebbuilder.com/commu ... .php?t=131