Wwb cant connect to internet **FIXED**

[amir2314]

Hi dear pablo .
My wwb cant connect to tge internet conncetion
.
Cant show me the extensions update list . There is the message about firewall but wwb not blocked .
How can i fix this ?

Online publish work true then it seams that wwb not blocked at all
But when i click on cheak for update wwb will freez

[Pablo]

This is most like a firewall or virus scanner related issue.
Make sure webbuilder.exe is on the exception list.

Note that this behavior has not been changed recently, so it's unlikely that this is directly related to the software.

[amir2314]

This is most like a firewall or virus scanner related issue.
Make sure webbuilder.exe is on the exception list.

Note that this behavior has not been changed recently, so it's unlikely that this is directly related to the software.

cheacked ! This is not on exception list and scanner antivirus is off ! I dont have this problem last week !

[amir2314]

This is most like a firewall or virus scanner related issue.
Make sure webbuilder.exe is on the exception list.

Note that this behavior has not been changed recently, so it's unlikely that this is directly related to the software.

There is the long message : after. Freez wwb

Chilkatlog
Posturlencoded :
..
.
.
.

[Pablo]

I dont have this problem last week !

In that case, something must have changed on your computer.

Please makes sure that nothing blocks the software.

[amir2314]

I dont have this problem last week !

In that case, something must have changed on your computer.

Please makes sure that nothing blocks the software.

Wwb is not blocked by any antivirus . Allthings is off

[BaconFries]

What version of the software are you using the latest version us as follows
WYSIWYG Web Builder 17.3.1 (last update: June 17, 2022)
https://www.wysiwygwebbuilder.com/download.html
Note if you have recently installed this then you will have to add again to the exception list of your Firewall/Antivirus so that it can make a connection to the server.

[Pablo]

In some cases, even if you turn of the anti-virus software it is still active in the background.
You ill need to add webbuilder.exe to the exception list.

The software is not different than it was last week, so if suddenly you can no longer connect then is not a problem in the software.

[amir2314]

What version of the software are you using the latest version us as follows
WYSIWYG Web Builder 17.3.1 (last update: June 17, 2022)
https://www.wysiwygwebbuilder.com/download.html
Note if you have recently installed this then you will have to add again to the exception list of your Firewall/Antivirus so that it can make a connection to the server.

Yess today i installed the new update 17.3.1 and relized that cant make connection on cheaking update and extenaion manager
Also i added again i to the exception list . Still not working .
There is a problem i think so why online publish alredy work true it means that wwb can make connection between internet ! So its just happend when i clicking on cheaking new update or watch the new extension list .

[Pablo]

This functionality has not changed.
I think something on your computer is blocking the connection with the server.

[amir2314]

This functionality has not changed.
I think something on your computer is blocking the connection with the server.

Hi dear pablo today i relized that cant connect to wwb website with chorome on my windows . But on mobile its ok !
It seams you right something in wrong with my system ! How can i see the website block list on windows ! Is there any place to windows 10 to see the website block lists ?

[amir2314]

This functionality has not changed.
I think something on your computer is blocking the connection with the server.

I tested with vpn and changed my ip and wwb extensions list and cheak for updated freez solved ! So whats mean ? Its means that my ip system blocked from wwb ? Cuase when i used VPN all problems solved with the hostserver

[amir2314]

This functionality has not changed.
I think something on your computer is blocking the connection with the server.

I relized that my system cant connect to wwb with https ! Only work with http

Ao when i want to use wwb website i must using http insted of https !
So how can i fix this with wwb website to connect software with server ! I dont wanna use Vpn for each one i open my software to update somthing !

[Pablo]

You cannot use http instead of https for obvious reasons.
You will need to solve this in the VPN

[amir2314]

You cannot use http instead of https for obvious reasons.
You will need to solve this in the VPN

I find something in microsoft
https://answers.microsoft.com/en-us/win ... ec744b0f5c
.
This is a comon problem about this .

[amir2314]

You cannot use http instead of https for obvious reasons.
You will need to solve this in the VPN

hi dear pablo . i fixed problem with ssl after update win 10 and update wwb 17.3.1 for ssl connection
.
To fix this problem, delete the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SystemCertificates\AuthRoot\Certificates
To do this, follow these steps:
Start Registry Editor
Locate the following registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SystemCertificates\AuthRoot
Right-click and then delete the key that is called Certificates.
.
go to command
type :
1 : ipconfig hit enter
2 ipconfig/release hit enter
3 : ipconfig/renew

.

after done reastart system .
.
my problem was fixed with this methode . hope any one have similar problem fixed with this .
.
article link : https://docs.microsoft.com/en-us/troubl ... l-kb931125
Cause
These problems may occur if you updated your Third-party Root Certification Authorities by using the December 2012 KB 931125 update package. The KB 931125 package that was posted on December 11, 2012, was intended only for client SKUs. However, it was also offered for Server SKUs for a short time on Windows Update and WSUS.
This package installed more than 330 Third-party Root Certification Authorities. Currently, the maximum size of the trusted certificate authorities list that the Schannel security package supports is 16 kilobytes (KB). Having a large amount of Third-party Root Certification Authorities will go over the 16k limit, and you will experience TLS/SSL communication problems.
Resolution
If you use WSUS, and you did not install the December 2012 KB 931125 update, you should sync your WSUS servers, and then approve the expirations so that your servers do not install the update.
If you installed the December 2012 KB 931125 update package, you should use the following resolution to remove additional Third-party Root Certification Authorities on all servers that now have a large amount of Third-party Root Certification Authorities.

[Pablo]

Thanks for sharing the information

[amir2314]

Thanks for sharing the information

i just Doing my duty sir

[Emmy smith]

Dear Palo,
I am writing to bring to your attention a technical issue that I have been experiencing with accessing the WYSIWYG Forum website using desktop machines. Despite being able to access the site successfully on my mobile phone, I have been facing difficulties on my desktop devices. I was fortunate enough to access the site today, but I would like to investigate the root cause of this issue.
Additionally, I have another friend who has been experiencing a similar issue with his website after renewing his domain and hosting package, along with SSL certification. He reports that it is challenging for him to access his website using desktop devices, but it works seamlessly when he uses a VPN connection. I have advised him to contact his service provider for assistance, who have stated that everything is functioning correctly from their end.
I would appreciate your expertise in identifying the potential causes of this issue and any steps that have been taken to resolve it. Specifically, I would like to know:

What could be the underlying reasons for this technical issue?
Have you experienced any similar issues with the WYSIWYG Forum website?
What measures have been taken to resolve this issue, if any?

I would be grateful if you could provide any insights or guidance on this matter.
Best regards,

[BaconFries]

The issue you are having is in noway releated to the original poster or the software. The url to the forum has now changed to the following https://forum.wysiwygwebbuilder.com/ If your are having issues accessing via your desktop the first course is to clear all browsing history and all temp files remove delete any old bookmarks and use the "New" url provided.

Was your friends website made with the software if not then there is no help sorry and he should contact his new provider for assistance as it is not a issue with the software.

With all the above said the issue with your friend is most likely related to DNS propagation delay. This happens when you change domains, and the internet service provider (ISP) is still looking for the old website address, but can be accessed via a VPN (different IP than his ISP) because it bypasses it by routing through a different server.

He can try to fix by clearing the DNS cache, flush the local device's memory this will force it to look for the new domain.
In Windows: Open Command Prompt and type ipconfig /flushdns clear his browser cache as any old site data can redirect him to the old domain.

As he is the website's owner, he should also double-check the 0new domain's DNS settings at his registrar or hosting provider to ensure the records are pointing correctly.

All the above is not related to the software and is solely for information only and any continuing issues should be made to his hosting provider.

[Emmy smith]

Thank you for your feedback .Best Regards

[Emmy smith]

Dear Palo,
I stumbled upon Glass Morphism - an incredible tool that I'm absolutely loving!
As I dive deeper into its capabilities, I'm eager to learn more about how to utilize it effectively. Do you have any comprehensive guides or resources that could walk me through the process of incorporating Glass Morphism into our project? I'd greatly appreciate any tips or insights you might share.
Your expertise would be a huge help in unlocking the full potential of this amazing tool. Please let me know if there's a resource or a step-by-step guide that I can refer to.
i can't access this links here in ghana : https://www.wysiwygwebbuilder.com/glassmorphism.html
https://www.wysiwygwebbuilder.com/
or anylink staring with https://www.wysiwygwebbuilder.com/
only on my phone.
i believe same with any one else in ghana who want to use or know more about webbuilder.
Am sorry to have asked this questions here in this page within the forum bear with me.
Thank you in advance for your time and assistance. I'm looking forward to hearing from you soon!
Best regards

[Pablo]

If you can access this forum then you should also be able to access the rest of the website. it's on the same server.

You can download the examples via Help -> Examples

There is also a template that uses Glass Morphism:
https://www.wysiwygwebbuilder.com/suppo ... yland.html

[Emmy smith]

ok Thank you dear