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Corrupt file?

Posted: Sat Jun 21, 2025 7:08 am
by Joel
Hi,

Just upgraded to version 20.
Regardless of what I do, mobile version is completely disformed https://vivajewels.au/index.html

I do admit I was playing with fonts trying to instal new ones and now they're still showing even if I deleted them from everywhere, my laptop files included.
Still not sure if that's the problem.

Should I re instal the program again?

Re: Corrupt file?

Posted: Sat Jun 21, 2025 9:45 am
by Pablo
What is it suppose to look like?
Can you please be more specific?

Image

Re: Corrupt file?

Posted: Sat Jun 21, 2025 10:01 am
by Joel

Re: Corrupt file?

Posted: Sat Jun 21, 2025 10:01 am
by Joel
https://vivajewels.au/page1.html that's how it suppose to look like

Re: Corrupt file?

Posted: Sat Jun 21, 2025 12:36 pm
by Pablo
For me, it looks like in your image.
Maybe you will need to clear your browser cache?

Re: Corrupt file?

Posted: Sat Jun 21, 2025 1:30 pm
by Joel
I've been clearing the cache on my mobile every single time before I view it since last night.
The moment I add any text this is what I am getting https://vivajewels.au/as-it-shows.html
This is what it should be https://vivajewels.au/as-it-should-be.html

https://www.mediafire.com/file/tk8dztoz ... 4.wbs/file

Re: Corrupt file?

Posted: Sat Jun 21, 2025 2:21 pm
by Pablo
For me, your website project works ok.

Are you sure you have published all files?

Re: Corrupt file?

Posted: Sat Jun 21, 2025 2:47 pm
by Joel
Yes, I'm sure.
I really think I need to uninstall it and download it again. How many times can I download the software?

Re: Corrupt file?

Posted: Sat Jun 21, 2025 3:16 pm
by Pablo
There is no limit to the number of downloads.

The latest versions is available here:
https://www.wysiwygwebbuilder.com/download.html

I do not think your file is corrupt. If it works for me, then it should also work for you. It's just a very basic layout.

Re: Corrupt file?

Posted: Sun Jun 22, 2025 3:50 pm
by Joel
Hi,
I REALLY need help. Uninstalled and reinstalled WYSIWIG last night.
Then put some images and everything was fine.
Then added some more and AGAIN all went sour. I am talking about cell phone/mobile phone browser.
I wasted three days and nights so far trying to work out what is wrong. Even the phone number link is showing in a wrong style.

It should be like that https://vivajewels.au/page2.html but it is like that https://vivajewels.au/page1.html

https://www.mediafire.com/file/q4rr4yet ... 1.wbs/file

Re: Corrupt file?

Posted: Sun Jun 22, 2025 4:04 pm
by alan_sh
Your WBS file contains no images. You need to include the folder as well as the .wbs file - make a Zip file.

Alan

Re: Corrupt file?

Posted: Sun Jun 22, 2025 4:13 pm
by Joel

Re: Corrupt file?

Posted: Sun Jun 22, 2025 4:58 pm
by Pablo
Your project works fine for me locally and when published, so something is wrong with your publishing /upload.

Here is what it looks for me:
https://www.wysiwygwebbuilder.com/suppo ... index.html

Re: Corrupt file?

Posted: Mon Jun 23, 2025 3:35 pm
by Joel
Thank you and sorry for all the mix-up. It looks like I need a new mobile.