Online Support system
Posted: Tue Jun 22, 2010 8:11 pm
www.wysiwygwebbuilder.com
WYSIWYG Web Builder
http://forum.wysiwygwebbuilder.com/
Online Support system
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Posted: Tue Jun 22, 2010 10:50 pm
been using it for years, love this program.
Posted: Wed Jun 23, 2010 5:59 am
I had a quick look. Is it easy to setup?star57 wrote:been using it for years, love this program.
Re: Online Support system
Posted: Wed Feb 02, 2011 7:33 pm
For open source is a very nice solution in did.
Re: Online Support system
Posted: Thu Feb 03, 2011 12:46 pm
Ya, I have tried it too earlier, it is simple
Re: Online Support system
Posted: Thu Feb 10, 2011 6:25 pm
I Tested OSTicket and Hesk and Hesk won it !!!
OSTicket is very usefull however it misses something.
Os ticket has not what hesk has : A database for customers to search in of all the tickets submitted. This makes hesk a very usefull ticket system. Because it builds also a faq database of all the tickets and their answers.
For the rest they are completely the same.
OSTicket is very usefull however it misses something.
Os ticket has not what hesk has : A database for customers to search in of all the tickets submitted. This makes hesk a very usefull ticket system. Because it builds also a faq database of all the tickets and their answers.
For the rest they are completely the same.
Re: Online Support system
Posted: Fri Feb 11, 2011 1:12 am
He he he...
This is not publicity, but this may even help:
viewtopic.php?t=18784
It has got Live support too
Re: Online Support system
Posted: Fri Feb 11, 2011 8:17 am
The helpagent latest version if from 2008, i cannot find support or new developments since that date. Thus I still would prefer the hesk ticket and knowlegdebase system or the osticket system.