Activation issue

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robertrz
 
 
Posts: 6
Joined: Tue Oct 02, 2018 4:15 pm

Activation issue

Post by robertrz »

Hello everyone..

I bought a new laptop, I installed WWB15 and when I want to activate, a got a popup with thhis message:

"The license is already registered for a differente email address! Please make sure you are using the same email address as for your previous activation."

I checked my older laptop and Im using the correct email, Pablo or something, can you help me with this please!! :cry:
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Pablo
 
Posts: 22429
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
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Re: Activation issue

Post by Pablo »

This error means that you are using a different email address as for your previous activation.
To find out which email address you have used, please open Menu -> Help -> About on the old computer.
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