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WB14 keeps crashing
Posted: Thu Sep 10, 2020 8:28 pm
by JKOFROTH
I uninstalled Wwb12 and now every time I start WWB14 it crashes. I am about ready to convert to WWB16. Will that fix this problem?
Re: WB14 keeps crashing
Posted: Thu Sep 10, 2020 10:48 pm
by Bluesman
Hi... it will not solve the problem with WWB14. But you will get a fresh installation of WWB16 which you can import your projects from earlier versions of WWB.
You can try to make a update of WWB14 to WWB 14.4 that you will find on the "Download" page
Cheers
Re: WB14 keeps crashing
Posted: Thu Sep 10, 2020 11:44 pm
by JKOFROTH
I am having numerous problems with this computer. I just discovered there are pending updates for W10. If that doesn’t help I am going to restore the whole machine.
WB16 install failed twice trying to rename a file.
Re: WB14 keeps crashing
Posted: Fri Sep 11, 2020 6:06 am
by Pablo
WB16 install failed twice trying to rename a file.
This indicates a problem with permission or access rights.
Usually this is caused by a firewall or ransomware protection.
Re: WB14 keeps crashing
Posted: Fri Sep 11, 2020 1:37 pm
by JKOFROTH
Thanks.
After the update I got a messsage from AVG that allowed me to proceed.
WWB14 problem went away and WWB16 installed ok.