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*** SOLVED *** Unable to register software.

Posted: Sun Sep 13, 2020 11:57 am
by SteffJay
Having upgraded to WYSIWYG v16.1 x64 bit, i have received the new license number by email. However, there is no where to enter the serial number to enable unlocking of the program.
Please advise soonest.

Re: Unable to register software.

Posted: Sun Sep 13, 2020 12:36 pm
by Pablo
Isn't there an Activation Window like this?

Image

Did you download the software from the official website?

For issues related to your license please contact: orders@pablosoftwaresolutions.com

Re: Unable to register software.

Posted: Sun Sep 13, 2020 12:53 pm
by SteffJay
When I click on Help/About, I am in formed that the program is a TRIAL and there is no way of entering the serial number. The picture you showed does not exist.
The software was downloaded from Pablo website.
Many thanks.

Re: Unable to register software.

Posted: Sun Sep 13, 2020 12:56 pm
by Pablo
For issues related to your license please contact: orders@pablosoftwaresolutions.com

Re: Unable to register software.

Posted: Sun Sep 13, 2020 3:05 pm
by SteffJay
Pablo wrote: Sun Sep 13, 2020 12:56 pm For issues related to your license please contact: orders@pablosoftwaresolutions.com
Sent email and now all sorted. Thank you.