Contact Form

Issues related to forms.
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Nolly
 
 
Posts: 9
Joined: Fri Sep 11, 2020 8:47 pm
Location: U.K.
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Contact Form

Post by Nolly »

Hi, I am having problems when potential new members try to fill and send a contact form from my website.
The information arrives at my secretaries email address, but then comes with warning of spam or phishing.
How does this happen when my site is https?
It is causing some confusion to those who receive the emails.
Is there a way around this please?
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Pablo
 
Posts: 23473
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
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Re: Contact Form

Post by Pablo »

It may be related to the 'from' address.
You can configure this is the properties of the form.

Or else it may be related to the email subject.
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wwonderfull
 
 
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Joined: Fri Aug 21, 2020 8:27 am
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Re: Contact Form

Post by wwonderfull »

Even if you use gmail smtp still it might end up in spam box. Remember to use professional SMTP MAIL service for sending emails. Most of the times it happens because of the SMTP as I have experienced. And the reason the email goes to your secretaries email is because I doubt your smtp maybe registered with your secretaries email. My guess.
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