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Contact Form

Posted: Mon Apr 25, 2022 2:10 pm
by Nolly
Hi, I am having problems when potential new members try to fill and send a contact form from my website.
The information arrives at my secretaries email address, but then comes with warning of spam or phishing.
How does this happen when my site is https?
It is causing some confusion to those who receive the emails.
Is there a way around this please?

Re: Contact Form

Posted: Mon Apr 25, 2022 2:14 pm
by Pablo
It may be related to the 'from' address.
You can configure this is the properties of the form.

Or else it may be related to the email subject.

Re: Contact Form

Posted: Mon Apr 25, 2022 6:56 pm
by wwonderfull
Even if you use gmail smtp still it might end up in spam box. Remember to use professional SMTP MAIL service for sending emails. Most of the times it happens because of the SMTP as I have experienced. And the reason the email goes to your secretaries email is because I doubt your smtp maybe registered with your secretaries email. My guess.