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Uploading files

Posted: Tue Oct 18, 2022 3:10 pm
by windsurfer
Using version 17.4.2 when uploading to the server i get the regular upload window but after about 10 seconds the screen goes black and it doesn't list the files being uploaded anymore and after about 30 seconds i get an error that the program is not responding, when i wait it will upload the files though.
Is this normal behavior ?
https://prnt.sc/Odek-VIdzV9K

Re: Uploading files

Posted: Tue Oct 18, 2022 3:40 pm
by alan_sh
Yes, if you have large files or a slow connection, this is what happens.

Re: Uploading files

Posted: Tue Oct 18, 2022 3:57 pm
by Pablo
If you set the log level to 'all' then you can see what is happening during publish.

Re: Uploading files

Posted: Tue Oct 18, 2022 4:11 pm
by windsurfer
Looked in the help file for Log level but it doesn't say how to set that.
In the settings under publish i have enable logging selected, is that what you are referring to ?
I don't see an option for "ALL"

Re: Uploading files

Posted: Tue Oct 18, 2022 4:16 pm
by Pablo
The log level can be set in the publish profile, where you define the username, password, server etc.

Re: Uploading files

Posted: Tue Oct 18, 2022 4:41 pm
by windsurfer
Found it