www.wysiwygwebbuilder.com

Hi,
Just installed on new laptop. Install went fine, asked for licensing and I gave it the license details. Then it went to restart the application. It starts, shows the splash page, but then shuts down. No error message is displayed. I found the following in Event Viewer:

Faulting application name: WebBuilder.exe, version: 18.4.2.0, time stamp: 0x6543b424
Faulting module name: ucrtbase.dll, version: 10.0.22621.608, time stamp: 0xf5fc15a3
Exception code: 0xc0000409
Fault offset: 0x000000000007f61e
Faulting process id: 0x0x4FD4
Faulting application start time: 0x0x1DA189B554B1F75
Faulting application path: C:\Program Files\WYSIWYG Web Builder 18\WebBuilder.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 1d2f5382-3e58-4a8c-af09-c43fe54057a0
Faulting package full name:
Faulting package-relative application ID:

Usually when the application does not start the this because a firewall or virusscanner blocks it.
Please add webbuilder.exe to the exception list.

Also, it is not clear whether you installed the 64 or 32 bit version.

ucrtbase.dll is not part of WWB.

Found the issue - Here are some of the items to check:
1 - All my objects are on onedrive (cloud) and it takes time for those to download on a new machine. Check the onedrive app for downloads in progress.
2 - For UCRTBase.dll I ran sfc /scannow repteatedly untill it came back clean. This was surprising on a new machine.
3 - Reboot after clean up and pending downloads are complete (I tried restarting Wysiwyg without rebooting and it failed)
4 - Reboot and it worked.