Error Page triggered even though email was sent

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rongreen
 
 
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Joined: Thu Jun 06, 2024 4:36 pm

Error Page triggered even though email was sent

Post by rongreen »

I need help in determing why the Error Page is displayed instead of the Success Page even though the email send is transferred to our email account's inbox? This email account is associated with my domain account. The field entries in the Form's "Advanced Form Processor Properties" came from my Web Host. Out of 4 different port values supplied and various combinations of the two SMTP encryption options, the only settings that worked was port 465 and "ssl". The only option I have right now is either setting both Error and Success to point to the Success Page, or leave off both entirely. Neither sound like a good solution. Any suggestions. Thanks for any help offered.


https://www.greensphotoimages.com/alljo ... page_4.zip
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Pablo
 
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Re: Error Page triggered even though email was sent

Post by Pablo »

First of all, when you share a demo can you please remove everything from the project that is not relevant to your question? Your shared files are very large.

To find out why the server throws an error, you can add the ##error## to the error page.
This is documented here:
http://www.wysiwygwebbuilder.com/forum/ ... 10&t=32967

Please keep in in that your webhost determines what the correct settings are. So, there is no way for me to know what the right settings are.
rongreen
 
 
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Joined: Thu Jun 06, 2024 4:36 pm

Re: Error Page triggered even though email was sent

Post by rongreen »

Thanks for responding. I was trying to be very careful regarding trimming it down to the page in question. I will go back and find out which one I grabbed to see what it contained. In the future, I will be more attentive because I am trying to honor that requirement. The one I used was supposed to have only one page in it.
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Pablo
 
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Re: Error Page triggered even though email was sent

Post by Pablo »

In this case it's more about the images. The file you shared is 64MB, and since I often work with mobile data, downloading it might take some time.
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