Problem with new update 17.3

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Paul
 
 
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Problem with new update 17.3

Post by Paul »

Hello,

I noticed that the new update 17.3, does not load extensions that we have in their extension name "-" dashes.

Example an extension name "jQuery-LittleTIP.wbx" does not load in the software.
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Pablo
 
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Re: Problem with new update 17.3

Post by Pablo »

The latest update does not have any changes related to extensions.
This version supports the same extension names as before.

Maybe something else on your computer has changed?
gramae
 
 
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Re: Problem with new update 17.3

Post by gramae »

Hi
I also notice 17.3 (32 bit) does not load all extensions, specifically some [RZ] extensions.
I have returned to the previous version to avoid this.
gramae
 
 
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Re: Problem with new update 17.3

Post by gramae »

Yes it appears to be extensions with a hyphen in the name that don't load.
rz-simple-linear-menu and rz-button-ghost are 2 that do not load
Paul
 
 
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Re: Problem with new update 17.3

Post by Paul »

The 17.2 update is working fine. No change in my operating system. This problem must come from your update.
Last edited by Paul on Tue Jun 07, 2022 9:03 am, edited 1 time in total.
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Pablo
 
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Re: Problem with new update 17.3

Post by Pablo »

I was not able to reproduce this behavior.
For me, extensions with dashes load without any issues.

What are the exact steps to reproduce this behavior?
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BaconFries
 
 
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Re: Problem with new update 17.3

Post by BaconFries »

@Paul and gramme can you both rename the extensions in question by removing the dash and try again. Unfortunately both developers cannot do this for you as [rz] is no longer with us (passed away)and Adendum is no longer active in the forum.
Paul
 
 
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Re: Problem with new update 17.3

Post by Paul »

I installed 17.3 update on windows 11 and only uploaded my project.
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Pablo
 
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Re: Problem with new update 17.3

Post by Pablo »

I strongly doubt that this is related to the filename of the extension. I think it's related to the extension itself. For example, it may have been created with a very old version of Extensions Builder, which was not compatible with 64bit.

Are you using the 32bit or 64bit version?
If you are using the 64bit version of version 17.2, do you see the extensions in the toolbox?
Paul
 
 
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Re: Problem with new update 17.3

Post by Paul »

32 bit
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Pablo
 
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Re: Problem with new update 17.3

Post by Pablo »

Can you share one of the extensions that does not work for you?
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Re: Problem with new update 17.3

Post by Paul »

Yes, What are the steps to send the extension
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Re: Problem with new update 17.3

Post by Pablo »

You can share it as a zip file
Paul
 
 
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Re: Problem with new update 17.3

Post by Paul »

I don't think I'm allowed to send attachments.
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BaconFries
 
 
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Re: Problem with new update 17.3

Post by BaconFries »

Sorry attachments are not allowed. You can of course just upload to your own site or to the likes of Mediafire and in both instances provide a link to download from or it may be best to email Pablo direct.
Paul
 
 
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Re: Problem with new update 17.3

Post by Paul »

Email address please !
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Pablo
 
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Re: Problem with new update 17.3

Post by Pablo »

You can send the file to support@pablosoftwaresolutions.com
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Re: Problem with new update 17.3

Post by courriere »

I had this ploblem also. (W10 64 bits)
I had to reinstall manually paid extensions.
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Pablo
 
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Re: Problem with new update 17.3

Post by Pablo »

You do not have to reinstall extensions. They work the same as before.
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Re: Problem with new update 17.3

Post by courriere »

Yes for me it works fine after reinstall extensions
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Pablo
 
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Re: Problem with new update 17.3

Post by Pablo »

@Graham, Thanks for sending the files.
However, the extensions load without any issues for me.
I do not it’s related to the name of the extensions.
Because if you reinstall the extension then it still has the same name, right?

Also, ’reinstall’ does not change the software or the extension. If the extension is in the same folder then there is no difference compared to before ‘reinstall’ ?

Maybe you have accidentally changed the system folder, so WWB cannot find the files?
https://www.wysiwygwebbuilder.com/forum ... hp?t=76719

One thing I noticed is when I copied the files to the extensions, I did get a warning from my virus scanner.
So, maybe your virus scanner is blocking access to the files?
Paul
 
 
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Re: Problem with new update 17.3

Post by Paul »

I saw that there was a new version 17.3. I installed this version and now I have access to the extensions. I'd like to know what was causing him to deny access to the extensions.

Merci
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Re: Problem with new update 17.3

Post by Pablo »

The problematic extensions were created with an old version of Extension Builder.
This caused an issue with licensing.
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Re: Problem with new update 17.3

Post by gramae »

All extensions now load with updated 8June version.
Many thanks again for excellent support.
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